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FAQs

App Notifications

App Notifications

If you are having problems with your App Notifications, please try the following solutions:

 

1) Check your Notifications Settings on your Apple or Android phone for the Winning Edge App. 

 

Apple: Check Allow Notifications, Sounds & Badges. Make the Banner Style: Persistent. Tick Lock Screen, Notification Centre & Banners. Show Previews: Always. Notification Grouping: Automatic

Android: Go to Settings > Apps and look for Winning Edge. Make sure All Winning Edge notifications are on and the Battery Usage is Optimized or Unrestricted.

 

2) Delete the app and then download it again

 

Step 1: Login to the App, click Settings, then click Remove all devices and Logout

Step 2: Turn your phone on and off

Step 3: Download the Winning Edge Investments App again on the App Store or Google Play

Step 4: Manually type your username and password into the App when logging back in (do not accept the auto generated username/password credentials)