I CAN'T LOGIN TO THE MEMBER PORTAL AND/OR APP

I CAN'T LOGIN TO THE MEMBER PORTAL OR APP

1) If you can't login to either the Member Portal or App, then you could be using the incorrect password

Go to https://www.winningedgeinvestments.com, then click on Member Login (top right)

Underneath where you input your Username & Password, click on Forgot Password, and follow the process to reset your password.

2) If that doesn't work, sometimes it's a cache issue. Simply restart your device, try login from another device, try a different web browser, or clear the history on your device/laptop.

3) Lastly, please ensure to triple check that you are typing in the correct e-mail address. Often the issue is a member accidentally typing in one letter incorrectly

I CAN LOGIN TO THE MEMBER PORTAL, BUT NOT THE APP

4) Then the issue is because you have the App downloaded on more than 1 device

Delete the app and then download it again
 

Step 1: Login to the App, click Settings, then click Remove all devices and Logout

Step 2: Turn your phone on and off

Step 3: Download the Winning Edge Investments App again on the App Store or Google Play

Step 4: Manually type your username and password into the App when logging back in (do not accept the auto generated username/password credentials)